Requirements:
- Have a Grade 12 / Matric Certificate
- Post-matric qualification will be advantageous
- Computer proficiency
- Effective verbal and written communication skills
- Attentive listening skills
Skills and Competencies:
- Basic knowledge of Microsoft (Word, Excel & PowerPoint)
- Basic knowledge of the sales environment
- Sound knowledge of accounting (statements and invoices)
- Telecommunication landscape advantageous
- Negotiation skills
- Decision-making skills
- Pro-active customer care
- Logical thinking
- Active / effective listening skills
- Coping with pressures and setbacks
- Persuading and influencing
- Deciding and initiating action
- Working across various channels (voice, chat, and emails)
- Planning and organizing
- Working with people
- Presenting and communicating information
- Delivering results and meeting customer expectations
- Relating and networking
- Writing business emails
- Self-management (ability to work remotely)
- Selling and negotiation skills