#### Operational Excellence
– Develop action plans to protect market share against competitors.
– Maintain customer audit scores above 95%.
– Ensure reliable customer delivery services and manage stock movement within the store.
– Analyze security requirements and implement necessary changes.
#### Financial Management
– Assist the Store Manager in managing debtors, petty cash, and daily banking.
– Control shrinkage and manage stock take processes effectively.
– Ensure adherence to company standards and compliance through regular audits.
#### Leadership and Team Management
– Inspire and lead the team, delegating responsibilities effectively.
– Manage employee relations and ensure open communication within the store.
– Oversee training and development programs for staff.
### Competencies
– **Leadership**: Takes responsibility and inspires others.
– **Result-oriented**: Focuses on achieving objectives and finding solutions.
– **Planning**: Organizes activities systematically and sets priorities.
– **Delegating**: Provides clear instructions and checks progress regularly.
– **Performing under Pressure**: Maintains performance despite setbacks.
### Personal Attributes
– **Market Orientation**: Stays informed about market developments and competitor activities.
– **Integrity**: Upholds ethical standards and handles sensitive information responsibly.
– **Accuracy**: Pays attention to detail and ensures tasks are completed accurately.
– **Client Focus**: Actively responds to client needs and fosters a welcoming environment.
– **Personal Development**: Seeks opportunities for self-improvement and feedback.