Toyota: Development Administrator Learnership Programme 2026
A vacancy exists at Toyota Academy (TALA) for a Learner Development Administrator (LDA). The incumbent will be a team member of the Learner Support Centre (LSC) and will play a vital role in the support functions for the Academy. TALA provides training to the dealer network, requiring an efficient and professional LSC to ensure adherence and compliance with a broad range of legislative and best practice requirements.
The Learner will perform administrative tasks according to processes defined in the QMS and will support various projects to ensure the ultimate success of the Academy.
Key Performance Areas:
- Administration:
- Support with updating of QMS, SOPs.
- Commercial activities
- Reports
- Record keeping and information management.
- Learner Management System administration (Building of prospectus, learner activations, learner support diary, billing, events, calendar)
- Support with distribution of training inventory across BNLE countries
- Database maintenance
- Customer Services:
- Customer services liaison, problem and query resolution and feedback.
- Service provider liaison and adherence to SLA
- Events Coordination / Facilities:
- Perform project plan activities related to function.
- Tracking and feedback on project activities
- Participate in PDCA activities.
- Establish and maintain SOPs for facilities.
Requirements:
- NQF level 5 or above qualification (ETD or related environment)
- PC literacy (Advanced Excel, MS Projects, and SAP/SAP Concur)
Knowledge and Experience:
- Administration, training administration, and shared services process
- ETD Legislation and compliance
- TSAM & TALA policies and procedures
- Experience in customer service role.
Skills and Competencies:
- Accurate information gathering and analysis
- Awareness and commitment to our mission
- Awareness of situations and decisiveness
- Communication and sharing of mid to long-term plans
- Creation of innovation vision
- Establishing framework and systems for organisational review
- Feedback of evaluation and long-term development of others
- Strategic review of work methods
- Negotiation and good communication
- Relationship building
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