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Public Policy Internships Guide 2024

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Job Description

About Takealot Group

Takealot.com, part of the Takealot Group, is South Africa’s leading online retail and delivery organisation. As a young, dynamic, and hyper-growth company, we seek smart, creative, and hardworking individuals with integrity to join our team.

Position: Public Policy Intern – Project Coordinator

We are looking for a motivated Project Coordinator to support our Social Impact team operations. This entry-level role offers an excellent opportunity to gain hands-on experience in project coordination, stakeholder management, and process optimisation within a fast-paced and dynamic environment.

Why Join Us?

  • Scale: Serve over 4.5 million happy shoppers online and put your skills to work.
  • Learn: Collaborate with industry leaders and upskill rapidly.
  • Grow: Advance your career within the fast-growing Takealot Group, including takealot.com, TFS, and Mr D, with a strong culture of internal promotion.

Key Responsibilities

Strategic Project Administration (30%)

  • Lead preparation and execution of Non-Disclosure Agreements (NDAs) and legal frameworks for social impact partners.
  • Manage the social impact budget tracker, process invoices, and ensure financial records meet audit standards.
  • Serve as the main communication liaison between the Public Policy team and external partners.
  • Maintain a centralized digital repository for all social impact documentation to support reporting and assessments.

Social Impact Program Coordination (70%)

  • Coordinate Marketplace and Personal Shopper social impact programs, ensuring participant milestones align with Takealot’s strategy.
  • Manage participant lifecycle from vetting to activation, ensuring smooth onboarding.
  • Collaborate with training providers to monitor learner progress and ensure program KPIs are achieved.
  • Track and report key conversion metrics with data-driven recommendations for improvement.
  • Work closely with Recruitment and Onboarding teams to resolve process bottlenecks hindering program growth.
  • Update and maintain a centralized SOP library with latest project frameworks and compliance checklists.

Qualifications & Experience

  • N6 qualification in Business Management or Human Resources.
  • Strong Google Sheets proficiency.
  • Excellent written communication skills tailored to diverse audiences.
  • Ability to adapt quickly in a fast-paced digital environment.

Personal Attributes

  • Fast learner with strong adaptability.
  • Passion for socio-economic development.
  • Highly organized with exceptional attention to detail.
  • Solutions-oriented and self-motivated with a can-do attitude.
  • Strong verbal and written communication skills.
  • Excellent team player.

Internship Program Highlights

The Takealot Group Internship Programme equips graduates with both technical and soft skills needed to succeed in large-scale, fast-paced environments. Interns gain valuable exposure to e-commerce operations and receive comprehensive training across various skills. The programme offers the unique opportunity to learn from some of South Africa’s top industry professionals.

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