Job Description
About Takealot Group
Takealot.com, part of the Takealot Group, is South Africa’s leading online retail and delivery organisation. As a young, dynamic, and hyper-growth company, we seek smart, creative, and hardworking individuals with integrity to join our team.
Position: Public Policy Intern – Project Coordinator
We are looking for a motivated Project Coordinator to support our Social Impact team operations. This entry-level role offers an excellent opportunity to gain hands-on experience in project coordination, stakeholder management, and process optimisation within a fast-paced and dynamic environment.
Why Join Us?
- Scale: Serve over 4.5 million happy shoppers online and put your skills to work.
- Learn: Collaborate with industry leaders and upskill rapidly.
- Grow: Advance your career within the fast-growing Takealot Group, including takealot.com, TFS, and Mr D, with a strong culture of internal promotion.
Key Responsibilities
Strategic Project Administration (30%)
- Lead preparation and execution of Non-Disclosure Agreements (NDAs) and legal frameworks for social impact partners.
- Manage the social impact budget tracker, process invoices, and ensure financial records meet audit standards.
- Serve as the main communication liaison between the Public Policy team and external partners.
- Maintain a centralized digital repository for all social impact documentation to support reporting and assessments.
Social Impact Program Coordination (70%)
- Coordinate Marketplace and Personal Shopper social impact programs, ensuring participant milestones align with Takealot’s strategy.
- Manage participant lifecycle from vetting to activation, ensuring smooth onboarding.
- Collaborate with training providers to monitor learner progress and ensure program KPIs are achieved.
- Track and report key conversion metrics with data-driven recommendations for improvement.
- Work closely with Recruitment and Onboarding teams to resolve process bottlenecks hindering program growth.
- Update and maintain a centralized SOP library with latest project frameworks and compliance checklists.
Qualifications & Experience
- N6 qualification in Business Management or Human Resources.
- Strong Google Sheets proficiency.
- Excellent written communication skills tailored to diverse audiences.
- Ability to adapt quickly in a fast-paced digital environment.
Personal Attributes
- Fast learner with strong adaptability.
- Passion for socio-economic development.
- Highly organized with exceptional attention to detail.
- Solutions-oriented and self-motivated with a can-do attitude.
- Strong verbal and written communication skills.
- Excellent team player.
Internship Program Highlights
The Takealot Group Internship Programme equips graduates with both technical and soft skills needed to succeed in large-scale, fast-paced environments. Interns gain valuable exposure to e-commerce operations and receive comprehensive training across various skills. The programme offers the unique opportunity to learn from some of South Africa’s top industry professionals.