Requirements
- A completed 3 or 4-year formal Degree or Diploma
Skills and Competencies
- Adherence to structured work procedures
- Effective dissemination of information
- Problem resolution within company policy parameters
- Sound judgement to ensure quality frontline service delivery
- Prioritization and time management skills
- Ability to identify and implement correct procedures
- Strong administrative capabilities
- Excellent verbal and written communication
- Proficiency in MS Office Suite (PowerPoint, Excel, Word)
- Efficient information processing
- Interpersonal and negotiation skills
- Presentation skills