Job Description
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. The company invests in exceptional individuals who align with its values and support its mission. Operating in a fast-paced and dynamic environment, Discovery encourages smart, self-driven people to excel. As global thought leaders, Discovery is committed to innovation that drives financial success and meaningful societal change.
Key Purpose of the Role
This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification. It combines structured learning components with practical workplace experience in the Financial Services industry.
Areas of Responsibility
- Call Centre: Medical Aid client servicing
- Claims processing
- New business administration
- Health benefits administration
Personal Attributes and Skills
- Innovative, critical thinking, and problem-solving skills
- Strong attention to detail and accuracy
- High standards for quality and quantity; systematic and methodical work approach
- Time management and planning skills
- Ability to prioritize and execute tasks under pressure
- Ability to work independently and collaboratively in a team
- Service-driven with a sense of urgency and team player mindset
- Adaptability to change and openness to constructive feedback
Education and Experience
- Grade 12 is essential
- Mathematics: Minimum Level 4 (50%)
- English: Minimum Level 4 (50%)
- Mathematical Literacy: Minimum Level 5 (60%)
- Second Language: Minimum Level 4 (50%)
- Incomplete tertiary qualification is an advantage
Specific Requirements
- Not engaged in post-matric studies or formal employment
- No previous Learnership completed
- Between 18 and 25 years of age
- Effective written and verbal communication skills in English
- Basic computer skills, mainly MS Excel and MS Outlook
Employment Equity
Discovery’s approved Employment Equity Plan and Targets are considered during recruitment. As an Equal Opportunities employer, Discovery actively encourages and welcomes applications from people living with disabilities.