Learnership Program Benefits and Opportunities

Job Description

Online Offers Call Centre Opportunity

Join the Online Offers Call Centre team and advance your career in customer service. This role involves handling inbound and outbound calls, providing excellent customer support, and promoting various online offers to clients.

Key Responsibilities

  • Responding to customer inquiries via phone and email
  • Promoting online offers and services effectively
  • Maintaining accurate records of customer interactions
  • Meeting daily and monthly call targets
  • Providing solutions to customer issues in a professional manner

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced call centre environment
  • Basic computer literacy
  • Previous call centre experience is an advantage but not mandatory
  • Strong problem-solving skills
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