Duties and Responsibilities:
- Investigate claims and ensure they are coded correctly before release.
- Validate all claims to maintain accuracy.
- Ensure customer price books align with Clover standards.
- Process claims according to Service Level Agreements (SLA).
- Prepare documentation for buyers to facilitate transactions.
- Prepare, load, and reconcile deals efficiently.
- Ensure timely and accurate capturing of all deals in the system.
- Follow up on pricing queries and manage customer pricing claims.
- Build and maintain strong customer relationships.
- Provide Key Account Managers with detailed reports.
- Liaise with debtors on a daily basis to ensure smooth operations.
Requirements:
- Grade 12 or equivalent NQF4 qualification.
- Fluency in Business English.
- Advanced computer literacy, particularly in Excel.
- Code 10 driver’s license is required.
Skills and Competencies:
- Proactive and action-oriented approach.
- Ability to maintain high standards in work.
- Strong commitment and motivation to succeed.
- Excellent administrative capabilities.
- Customer-oriented mindset.
- Understanding of financial principles and practices.
- Effective communication skills.