Job Description
Role Overview
The Customer Service Intern at Talent and Skills Development Academy (PTY) LTD plays a vital role in supporting customer engagement through inquiry handling, order processing, and resolving customer issues. This position is ideal for candidates who excel in problem-solving and enjoy interacting with people.
Duties & Responsibilities
- Respond to customer inquiries via phone, email, or internal systems
- Assist with order tracking and documentation
- Support resolution of customer issues and complaints
- Maintain accurate customer records
- Collaborate with internal teams to enhance the customer experience
Desired Experience & Qualifications
- Degree in Business, Communications, or a related field
- Strong communication and interpersonal skills
- Customer-focused mindset
- Basic computer proficiency and attention to detail
Pages: 1 2