Cashbuild General Assistant Opportunities for Entry-Level Job Seekers

Cashbuild: General Assistant – Entry Level Jobs

Role Purpose: Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling, and housekeeping within designated area of responsibility.

Responsibilities:

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Maintain a clear area free of obstacles, ensuring stock is merchandised immediately after being received.
• Correct shelf price labelling within area of responsibility.
• Complete Checklist as required when on duty with Canteen and Toilet/Showers schedule.
• Ensure compliance with safety (OHSA) regulations within area of responsibility.
• Report any discrepancies and damaged stock to the Store Manager.
• Achieve set targets and complete work accurately and at the required standard.
• Deliver best practice quality/standards as established in the company.
• Follow through on commitments and seek root causes of problems.
• Resolve problems and escalate issues accordingly using relevant information.
• Make decisions within the framework of company policies and set timelines.
• Plan within the framework of operational/department policies and procedures.
• Handle pressure well and maintain consistency in responses.
• Demonstrate courtesy and willingness to assist when dealing with customers, suppliers, and colleagues.
• Effectively manage daily conflict situations.
• Share relevant information with appropriate stakeholders.

Requirements:

• Grade 12 without related work experience (or Grade 10 with 1 year work-related experience).
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Ability to perform basic calculations accurately.
• Willingness to work shifts, weekends, and Public Holidays.
• Ability to work under pressure.