Cashbuild Careers: General Assistant – Entry Level Positions Available

Join Cashbuild as a General Assistant

Embark on your career journey with Cashbuild by applying for our General Assistant positions. We are looking for dedicated individuals to provide exceptional customer service, manage stock effectively, and maintain a clean and organized store environment.

Role Overview

The General Assistant plays a crucial role in ensuring that our stores operate smoothly and efficiently. Your primary responsibilities will include delivering outstanding customer service, loading and merchandising stock, accurate shelf price labeling, and maintaining cleanliness within your designated area.

Key Responsibilities

• Provide expert advice and assistance to customers regarding product selections and inquiries.
• Handle and resolve customer complaints promptly and effectively.
• Merchandise bulk stock areas safely, adhering to the store layout plan.
• Ensure your area of responsibility is fully merchandised according to store layout and planograms.
• Maintain a clutter-free workspace, ensuring safe and easy access for customers.
• Accurately label shelves with correct pricing information.
• Complete required checklists during duty hours, including canteen and toilet/showers schedules.
• Comply with safety regulations (OHSA) by using safety gear and ensuring the safety of customers and staff.
• Ensure stock in your area is safely merchandised, allowing safe movement for customers and colleagues.
• Report any discrepancies or damaged stock to the Store Manager.
• Achieve set targets and maintain work standards as per company expectations.
• Implement best practice quality and standards as established by Cashbuild.
• Follow through on commitments and execute tasks reliably.
• Identify and address problems, seeking root causes when necessary.
• Resolve issues using relevant departmental information and escalate when required.
• Make informed decisions within company policies and set timelines.
• Consider the consequences of decisions within your area of responsibility.
• Implement decisions following agreed processes and policies.
• Plan activities within the framework of operational and departmental policies.
• Handle pressure effectively, maintaining consistent responses regardless of workload.
• Show courtesy and willingness to assist customers, suppliers, and colleagues.
• Effectively manage daily conflict situations.
• Communicate courteously and effectively in line with company values.
• Share relevant information with appropriate stakeholders to ensure smooth operations.