Job Description: Intern – GPS Success Coaches at University of the Free State
The University of the Free State (UFS) invites applications for the position of Intern: GPS Success Coaches (contract appointment for 1 year) with seven available positions. This opportunity is within the Centre for Teaching and Learning under the Deputy Vice-Chancellor: Academic at the Bloemfontein Campus.
Key Responsibilities
- Handle inbound and outbound communications (calls, messages, emails) via GPS@UFS channels to provide student support in the Graduation Positioning Support contact centre.
- Support the GPS@UFS: Track Your Success project team in student tracking and communication initiatives.
- Capture and compile student advising and interaction data using relevant databases and case management systems.
- Distribute and collect data related to student tracking and support, assisting in qualitative and quantitative research and data analysis.
- Contribute to research, conceptualisation, and refinement of student support services and resources.
- Develop and deliver individual advising and tutoring support to students.
- Participate in ongoing training and development aligned with GPS@UFS success coaching deliverables.
Requirements and Qualifications
- Bachelor’s degree or B-Tech degree at NQF Level 7 (attach certified copy).
- At least one year of relevant experience as a tutor, student assistant, teaching assistant, or participation in student leadership programmes.
- Applicants must not currently be engaged in any learnership or internship programme or have previous formal work experience.
- Willingness to sign a learnership/internship agreement with UFS and availability for a 1-year period.
Recommended Qualifications
- Honours degree on NQF Level 8.
- Knowledge of teaching, learning, and student support strategies.
- Experience with Microsoft Excel and strong verbal communication skills.
Competencies
- Results Oriented: Adaptability to changing environments, reliability, and responsibility.
- Strategic Thinking: Ability to multitask, analyze information logically, and solve problems.
- Business Acumen: Compliance with rules and proficiency in MS Office.
- Leading: High motivation, enthusiasm, cooperation, and team encouragement.
- Building Coalitions: Interpersonal skills, collaboration, and decision-making through consultation.
Additional Information
- Starting Date: 1 June 2026
- Contract Type: Temporary Contract (1 Year)
- Location: Bloemfontein Campus, Free State, South Africa
- Monthly Salary: R9,497.50
- Closing Date: 10 April 2026
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