Job Description
Talent and Skills Development Academy (PTY) LTD is seeking a dedicated Data Administrator to join our Marketing Department. This role is essential for ensuring the accuracy and integrity of our lead data, optimizing HubSpot CRM processes, and providing reliable insights to enhance sales and marketing performance.
Key Responsibilities
- Data Cleanup & Maintenance
- Audit existing lead and contact records in HubSpot for accuracy and completeness.
- Remove duplicates, update outdated information, and standardize data fields.
- Ensure ongoing data quality through regular maintenance and validation activities.
- Reporting & Analysis
- Extract and compile regular and ad-hoc reports from HubSpot for sales and business teams.
- Analyze lead and sales data to identify trends, gaps, and opportunities.
- Present insights through dashboards and presentations to support decision-making.
- Recommendations & Process Improvements
- Suggest and implement enhancements to data capture, tracking, and reporting processes.
- Collaborate with team members to maintain best practices for data hygiene.
- Document and maintain data management procedures.
- Training & Documentation
- Develop and deliver training sessions for HubSpot users.
- Create and maintain user guides and training materials.
- Update training documentation to reflect system changes.
- General Support
- Provide administrative support for HubSpot-related tasks.
- Assist users with basic troubleshooting and system queries.