Sales Order Clerk Internship at Ultra Personnel cc

Company Overview

Ultra Personnel cc is a well-known medical company that supplies various hospitals with medical equipment. We are currently seeking a dedicated Sales Order Clerk for an internship role based in Edenvale/Modderfontein.

Job Description

The ideal candidate will possess a Business Administration qualification, which can be a Degree or a 3-year Diploma from a recognized tertiary institution. This position offers a one-year internship with the potential to extend to a second year. Own transport is essential.

Duties & Responsibilities

Processing:

• Ensure all sales orders are processed within 24 hours and delivered the following day.
• Process sales orders, consignment sales orders, consignment transfers, and loan sets (GRV) on NetSuite.
• Verify patient information and purchase order details daily from the Reps and hospitals.
• Escalate unresolved discrepancies to the Processing Manager and relevant parties.
• Inform customers of all backorders relating to all order types.
• Assist with Pro-forma invoices for hospitals when necessary.
• Complete GRV identification and collection notifications on time.
• Maintain smooth operations of the CSD/Processing Admin and filing functions.
• Email PODs and invoices to customers promptly upon request.

Consignment:

• Update and file consignment stock agreements annually for auditing purposes.
• Process consignment checks and warehouse tasks as per company policy.
• Complete surge cycle counts and resolve variances before involving reps & product managers.
• Process all consignment invoicing and replace consignment stock.

Reporting:

• Pull daily reports and address unresolved issues with the Processing Manager.
• Reports include stock in transit, open orders, usage bin, and open orders state.

Quotations:

• Ensure meticulous quoting according to Patient Medical Aid limits.

General:

• Assist with quarterly and year-end stock takes as required.
• Resolve customer needs and queries promptly.
• Maintain good relationships with hospital stock controllers.
• Be available for overtime during month-end, stock takes, and quarter-end.
• Visit State Hospitals when necessary to follow up on open orders.
• Familiarize with all aspects of the processing department for backup support.

Requirements

• Graduate with a Business Administration Degree or 3-year Diploma.
• A minimum of 2 years previous working experience.
• Intermediate Microsoft Office skills, particularly Excel.
• NetSuite (or similar ERP) experience is an advantage.
• Attention to detail and thoroughness are essential.
• Valid code 08 driver’s license & own vehicle for work travel.
• Fluent in English.
• Ability to work after hours and weekends as required.
• Professional demeanor with strong communication and administrative skills.

Personality Traits

• Ability to work under pressure and meet deadlines.
• Resilient and positive drive for self-learning.
• Outstanding work ethic and assertiveness.
• Customer and service-oriented with a high achievement drive.

Desired Skills

• Quotation
• Stock takes
• Hospital operations
• Order processing
• Reporting
• Consignment stock management
• POD handling

Employer & Job Benefits

• Basic Salary
• Medical aid
• Life policy
• Allowances

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