Ackermans: Shop Assistant & Cashier

Ackermans: Shop Assistant / Cashier Job Opportunity

The Ackermans Shop Assistant / Cashier role is designed to provide an exceptional shopping experience for customers through effective stock replenishment, merchandising, and efficient transaction processing at till points. If you are self-motivated, passionate about performance, and possess the high energy required for a fast-paced retail environment, this is an excellent opportunity to invest in and grow your career.

Key Responsibilities

• Deliver outstanding customer service to enhance the shopping experience, assist customers in locating products, and address queries or complaints.
• Perform cashier duties, including processing cash and card payments, managing lay-bys, handling customer refunds, reporting discrepancies to the supervisor, and balancing the till.
• Engage in merchandising by ensuring stock is accurately priced and displayed, maintaining product availability on the sales floor, and staying updated on promotions.
• Mitigate risks by ensuring products are tagged according to company policy, participating in stock takes, and monitoring for shoplifters or fraudulent activities, reporting any suspicious behavior to management.
• Consistently embody the Ackermans values and adhere to policies and procedures in all aspects of your work.

Knowledge, Skills & Experience

• Exceptional customer service skills.
• Strong communication skills, fluent in English (knowledge of additional languages is a plus).
• Tenacity and resilience.
• High energy levels and motivation.
• Target-driven with a strong work ethic.
• Previous retail experience is advantageous.