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Clover Call Centre Learnership Opportunities 2025: Unlock Your Career Potential

Join Clover’s Call Centre Learnership Program for 2025

Are you looking to kickstart a career in call center operations? Clover offers an exciting Learnership opportunity for 2025, inviting ambitious candidates to apply for a position at their state-of-the-art Call Centre facilities located in Constantia Park, Roodepoort. This program is an excellent chance for individuals to gain practical experience and achieve a NQF qualification in a dynamic, world-class environment.

What You Will Do

  • Manage both inbound and outbound calls effectively.
  • Address and resolve customer inquiries and complaints.
  • Accurately and promptly record customer orders from daily calls.
  • Notify customers about any holds on their accounts.
  • Confirm customer orders following standard operating procedures.
  • Communicate with relevant stakeholders regarding order issues.
  • Promote new or additional products, highlighting features and special offers.
  • Support your team members in achieving collective goals.
  • Uphold team values and actively participate in team meetings.
  • Contribute to the visual management of information.

Who Should Apply

  • Educational Background: Must have completed Grade 12 or equivalent (NQF4) within the last 5 years (2020 – 2024), with an average of 60% in English and Maths/Maths Literacy.
  • Skills: Advanced computer literacy.
  • Should currently be unemployed and not previously engaged in a Learnership.
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