Join Clover’s Call Centre Learnership Program for 2025
Are you looking to kickstart a career in call center operations? Clover offers an exciting Learnership opportunity for 2025, inviting ambitious candidates to apply for a position at their state-of-the-art Call Centre facilities located in Constantia Park, Roodepoort. This program is an excellent chance for individuals to gain practical experience and achieve a NQF qualification in a dynamic, world-class environment.
What You Will Do
- Manage both inbound and outbound calls effectively.
- Address and resolve customer inquiries and complaints.
- Accurately and promptly record customer orders from daily calls.
- Notify customers about any holds on their accounts.
- Confirm customer orders following standard operating procedures.
- Communicate with relevant stakeholders regarding order issues.
- Promote new or additional products, highlighting features and special offers.
- Support your team members in achieving collective goals.
- Uphold team values and actively participate in team meetings.
- Contribute to the visual management of information.
Who Should Apply
- Educational Background: Must have completed Grade 12 or equivalent (NQF4) within the last 5 years (2020 – 2024), with an average of 60% in English and Maths/Maths Literacy.
- Skills: Advanced computer literacy.
- Should currently be unemployed and not previously engaged in a Learnership.
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